How can we help?

1. Check that your iPhone is signed in to the Apple Account you subscribed with, in Settings › your name › Media & Purchases.
2. In Mind Over Scroll, open Profile and tap Restore purchases. The subscription screen has a Restore Purchases button too.

Premium belongs to your Apple Account, not to your Mind Over Scroll account, so signing in to the app doesn’t bring it back; Restore purchases does. Still not working? Check that Settings › your name › Subscriptions lists Mind Over Scroll as active, then write to us with the order ID from your Apple receipt.

1. Open Settings on your iPhone and tap your name.
2. Tap Subscriptions, then Mind Over Scroll.
3. Tap Cancel Subscription, or Cancel Free Trial during a trial.

Cancel at least 24 hours before the renewal date. Premium stays on until the end of the period you’ve paid for, and a free trial cancelled in time isn’t charged. Deleting the app or your account doesn’t cancel a subscription.

You can also get there from the App Store app (tap your photo, then Subscriptions), or with Manage subscription on the app’s subscription screen.

The annual plan starts with 3 days free for eligible new subscribers. The subscription screen shows the day the trial ends, and the app can remind you before then if you’d like.

Cancel at least 24 hours before the trial ends and you won’t be charged. Otherwise Premium carries on at $29.99 a year, billed to your Apple Account, and renews each year until you cancel. The monthly plan, $4.99 a month, has no free trial.

Apple takes every payment, so refunds are Apple’s to give. Ask at reportaproblem.apple.com, signed in with the Apple Account you subscribed with.

Every card, with its Plain English and quiz, the reading paths, saves, streaks, levels and badges are free, with no account needed. Premium opens the full text behind every card, start to finish: the whole document, chapter, speech or opinion it comes from, with your passage highlighted. Voting and suggestions on What’s Next are part of Premium too.

No. Reading never needs one. An account keeps your reading progress, quiz answers, and saved and liked cards on any iPhone you sign in on; your XP, streaks and badges stay on your iPhone for now. With Premium, it also lets you vote and suggest ideas on What’s Next. Sign in with Apple, with Google, or with a link and a code we email you; with Sign in with Apple you can choose Hide My Email, and everything works the same. You must be 13 or older to make an account.

1. Open Profile and tap your account at the top.
2. Tap Delete account, then Delete account again to confirm.

Your account is deleted right away, with the progress and saved cards kept in it, and this can’t be undone. If you signed in with Apple, Apple asks you to confirm, so Sign in with Apple stops for Mind Over Scroll too. What you’ve read and saved stays on your iPhone until you delete the app.

Deleting your account doesn’t cancel Premium; cancel that in Settings. Can’t open the app? Write to us from the account’s email address and we’ll delete it for you.

Look in your junk folder, check the address and ask for a new one. If you asked more than once, use the newest email: each link and code works once, and expires within the hour.

Every passage is in the public domain in the United States. Profile › Sources and translations lists the editions and translations we follow, and credits the paintings, engravings and photographs.

Thank you. Tap Contact support in Profile and choose A text or translation, or write to us, with the card’s title and what you found, whether it’s in a passage, a Plain English note or a quiz.

What’s Next is the board of collections and features we could build next, in Library and in Profile. Anyone can read it, with no account. Premium members vote, one vote per idea, and the most wanted ships first; What’s New tells you when it arrives.

Premium members can also suggest a collection or a feature, up to three a day, once they’re signed in. Ideas are plain text, and a moderator reads each one before it appears. Your first vote on an idea earns 5 XP, and an idea of yours that’s added earns 25.

Tap Report or block under any reader’s idea.

Report takes the idea off your board at once, with or without an account, and a moderator reviews every report. An idea reported by three people with accounts is hidden for everyone until a moderator decides. Block, on the same sheet, takes everything that person suggests off your board, now and later, and they aren’t told; blocking needs an account. Change your mind with Unblock at the foot of the board.

Write to hello@mindoverscroll.com with “What’s Next” in the subject.

The app has no ads, tracking or analytics of our own and no session replay, and reading never needs an account. Google’s sign-in software, which runs only if you choose Sign in with Google, collects device and usage data for Google. The Privacy Policy lists what the app, this website and What’s Next collect, who handles it and how long it’s kept, and the Terms of Use cover Premium and the board.

For a privacy request, write to us with “Privacy request” in the subject.